Trusted HVAC Services since 1999

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Common Question

HVAC FAQ's

Welcome to our FAQ page! Here you'll find answers to common questions about our HVAC services for homes and businesses in the Portland, Oregon area. If you don't see your question answered here, feel free to contact us directly.

A: We proudly serve the entire Portland metro area, including surrounding communities like Beaverton, Gresham, Hillsboro, Lake Oswego, and Tigard. If you're unsure whether you're in our service area, please give us a call.

A: Yes, we are fully equipped and certified to handle HVAC needs for both residential homes and commercial properties. We have dedicated teams specializing in each sector to ensure you get the expert service you deserve.

A: Absolutely. I am fully licensed, bonded, and insured in the state of Oregon. They undergo continuous training to stay current with the latest HVAC technology and safety standards.

A: Yes, we offer 24/7 emergency services for both residential and commercial clients. If your heating or cooling system fails unexpectedly, you can count on us to be there, day or night.

Common Question

Services & Maintenance

A: We service a wide range of HVAC systems, including central air conditioners, heat pumps, ductless mini-splits, furnaces (gas and electric), and commercial rooftop units. We work on all major brands and models.

A: Regular maintenance is key to your system's efficiency, longevity, and reliability. It helps prevent costly breakdowns, improves indoor air quality, lowers energy bills, and ensures your system operates safely. This is especially important for navigating Portland's distinct warm summers and cool, damp winters.

A: Yes, we offer comprehensive maintenance plans for both residential and commercial customers. These plans typically include seasonal tune-ups, priority scheduling, discounts on repairs, and peace of mind knowing your system is well-cared-for.

A: We recommend having your heating system checked in the fall and your air conditioning system checked in the spring. This biannual schedule ensures your equipment is ready for the peak seasons of use.

Common Question

Installation & Replacement

A: We can help you make that decision. Generally, if your system is over 10-15 years old, requires frequent and expensive repairs, or is no longer energy-efficient, replacement is often the more cost-effective choice in the long run. We'll provide an honest assessment to help you decide.

A: Our process begins with a thorough consultation to determine the best system for your property and budget. We then handle the entire process, from removing the old unit to professionally installing and testing the new one. We ensure everything is up to code and that you know how to operate your new system before we leave.

A: A standard residential installation can usually be completed in one day. More complex projects, like commercial installations or systems requiring new ductwork, may take longer. We will provide you with a clear timeline before any work begins.

A: Yes! We specialize in high-efficiency systems, including modern heat pumps and ductless mini-splits that are popular in the Pacific Northwest. We can help you understand SEER2 and HSPF2 ratings and find a system that reduces your carbon footprint and lowers your utility bills. We can also inform you about any available local or federal energy rebates.